About Solitude

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Introduction

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Welcome to Solitude World, a vibrant collection of liveaboards and resorts dedicated to crafting exceptional experiences in stunning locales renowned for their crystal-clear waters and inclusive communities. From its inception, our founders shared a vision: to establish outstanding accommodations prioritising hospitality, value, and the welfare of guests and staff.

At Solitude Liveaboards and Resorts, we aim to exceed expectations, treating every guest as a VVIP (Very Very Important Person). Upon arrival, you’ll immerse yourself in warm, genuine hospitality. Our devoted team is committed to delivering outstanding service, and creating unforgettable moments for each visitor.

Yet, our dedication extends beyond guests. We believe in investing in our staff, fostering personal and professional growth, and nurturing a supportive work environment. This approach cultivates a passionate, skilled, and motivated team.

Since our modest 2013 beginnings with a single scuba liveaboard, our operations have expanded. Presently, we manage three liveaboards and two resorts, driven by our commitment to excellence and seizing new hospitality opportunities.

Join us on a journey of exploration, relaxation, and unparalleled experiences at Solitude World. As we shape the hospitality landscape, our goal remains seamless experiences enhancing well-being through mindfulness services, ensuring a complete solitude experience.

Values

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A renowned figure in the field, Solitude Liveaboards & Resorts prioritises top-notch service and professionalism in premier dive spots worldwide. Our commitment to Comfort, Safety, and Communication, three fundamental principles, allows us to excel as gracious hosts to both guests and business associates.

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COMFORT

We aim to create an environment where our guests feel not just welcomed, but truly pampered, enveloped in a sense of being cherished as part of our extended family. Within our properties and vessels, meticulous attention is given to design, ensuring the provision of contemporary conveniences that cater to modern living. The spaces are crafted to offer an abundance of room for leisure, encouraging relaxation and fostering personal privacy. Moreover, our approach to design focuses on striking the right balance between functionality and aesthetic allure, ensuring an optimal setting for guests to relish in ultimate comfort and unwinding, allowing them to thoroughly enjoy their stay and unwind.

SAFETY

Safety holds utmost importance in Solitude’s ethos, encompassing both work and leisure. It commences from the initial conceptualisation and construction of our vessels and resorts, ensuring they’re outfitted with appropriate instruments, equipment, systems, and processes. Continuous education and training of our Solitude team are a regular practice, ensuring they remain updated. We emphasise the significance of local environmental knowledge, acquired through our extensive experience in the regions we operate or by engaging knowledgeable locals when necessary.

COMMUNICATION

Effective communication stands as a cornerstone among our core values, vital for earning the confidence and trust of both our guests and staff. When it comes to our guests, this process begins from their initial inquiry and continues through their journey’s final preparations. The significance of clear communication resonates from our team’s first interaction with guests to bidding them farewell. Regarding our staff, ongoing training remains a constant focus, whether enhancing service standards or upkeeping equipment. We place great importance on guests’ feedback, treating it seriously and conducting debriefs within relevant departments accordingly.

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In addition to our Core Values, we all subscribe and live by our ethos of being “REAL”:

RELIABILITY

Each member of the Solitude team is entrusted with maintaining a consistent delivery of top-tier customer service and professionalism. Collectively, they acknowledge the pivotal role that reliability and effective communication play in shaping guests’ overall experiences and contributing to the company’s success.

EFFICIENCY

We are firm believers that our team thrives within a positive and inspiring work atmosphere. Such an environment not only boosts engagement levels but also enhances team dynamics, fostering efficiency. Moreover, it contributes to a healthier work-life balance for our staff, promoting overall well-being.

ACCOUNTABILITY

Embracing Solitude’s mission, values, and goals means each staff member understands their role in accomplishing our objectives. Granting autonomy within their roles is crucial, empowering them to improve their work and aid in Solitude’s collective performance advancement, striving for new heights collectively.

LEADERSHIP

Each Solitude team member is entrusted to uphold a consistent, top-notch level of customer service and professionalism. They collectively understand the significance of reliability and communication in shaping both guests’ experiences and the company’s success.

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M/V Solitude One

THE PHILIPPINES & PALau

Embark on an unparalleled underwater adventure with Solitude One, as you dive into the mesmerising depths of the Philippines and Palau, discovering a world of vibrant coral reefs, diverse marine life, and unparalleled solitude beneath the crystal-clear waters.

M/V Solitude Adventurer

INDONESIA

Embark on a captivating aquatic journey with Solitude Adventurer as it navigates the pristine waters of Indonesia, immersing you in a realm of breathtaking coral gardens, exotic marine species, and unparalleled diving experiences.

M/V Solitide Gaia

Palau

Embark on an unparalleled adventure with Solitude Gaia, where a distinctive liveaboard experience awaits, offering exceptional comfort and captivating exploration of The Philippines and Palau.

Solitude Acacia Resort

ANILAO, PHILIPPINES

Immerse yourself in the epitome of underwater paradise at Solitude Acacia Resort, the Philippines’ highly coveted dive destination, where immaculate coral reefs, abundant marine life, and an abundance of nudibranchs, combined with unmatched hospitality, come together to craft a truly memorable scuba diving adventure.

Solitude Lembeh Resort

LEMBEH, INDONESIA

Discover Solitude Lembeh Resort in Bitung, North Sulawesi, where vibrant gardens meet the crystalline waters of the Strait, offering discerning scuba-divers and nature park lovers an exclusive retreat. Embracing the renowned “macro and critter capital” of diving, the resort promises intimate exclusivity and privacy within its unique landscape.

Team

CORPORATE MANAGEMENT

Andrew Lok

FOUNDER & MANAGING DIRECTOR

Kit Chung

FOUNDER & EXECUTIVE DIRECTOR

MANAGEMENT TEAM

Jonas Heeb

Jonas Heeb

RESORT MANAGER – SOLITUDE ACACIA RESORT
Patrick Neumann

Patrick Neumann

RESORT MANAGER – SOLITUDE LEMBEH RESORT
Anna Manzel

Anna Manzel

MARKETING & COMMUNICATIONS – EUROPE
Earle Ellis

Earle Ellis

SALES & MARKETING – USA
Jasmine Carey

Jasmine Carey

MARKETING & COMMUNICATIONS MANAGER – WORLDWIDE
Miki Mori

Miki Mori

HEAD OF SALES & RESERVATIONS
Mitch Ejercito

Mitch Ejercito

CRUISE DIRECTOR – SOLITUDE ONe
Maki Ogang

Maki Ogang

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